John Gracey General Manager
Peace-Of-Mind at An Affordable Flat Monthly Fee
We enjoy piece of mind knowing that The Altus Group (TAG) is our single source for all matters IT at an AFFORDABLE flat monthly fee. We had previously worked with an IT firm that only provided fixes when something broke. At first, this worked for us, but we eventually realized that in order to keep our network secure, up and always running, we needed someone to manage our IT like TAG does. Moving to a managed service with TAG has also given us a team of IT pros (instead of being limited to a single person), and a resource with a much broader experience base, which means they have the ability to solve problems much faster and correctly. If you are wondering if you should hire TAG I say ‘Go for it!’ You won’t be disappointed.”
Al Van Equipment
Marcia Van Liew Owner
Safety, Security and Communication
We recently moved our IT from a physical network to the cloud. Our biggest concern was the safety of the move, David and Altus did not miss a beat in the process.
Key to success of the move was communication during the process. The built in Chat feature with support directly on the toolbar is a huge benefit in support and security.
Altus understands that continuous operation, uptime and predictable cost are critical to success and satisfaction. Give them a call.
Lawrence & Scott
Kevin Truan General Manager
Trustworthy Partner, a Good Company with Integrity, that cares.
Altus is our TRUSTWORTHY PARTNER. They handle all of the IT functions for our company. When we were in a bind Altus came to the rescue to setup a Virtual Conference Station in less than 48 hours. If we have any concerns they make it right, and fast. I appreciate knowing that Altus is open to new ideas and systems. I love the help ticket function that allows me to decide if everything is done. The open communication I have with anyone at the company together with the fact they keep current on new technology, for me, is big benefit.
Altus is a well-rounded practical company that helps our business do what it does best – grow!
I don’t feel that someone at TAG is always trying to find a new thing to bill us for, push pricey programs, or expensive hardware onto us and the transparency is greater. TAG is a good company with integrity, that cares.
Make the long-term decision, go with Altus and forge the relationship that you need for IT!
Jerremy Abbott Co-Owner
Fast Response, Reliable Systems, Worth Every Penny
Since we switched to The Altus Group’s (TAG) Your Neighborhood IT Department full services IT support program our software and infrastructure has been running smoothly and we have avoided costly downtime. Prior to moving to TAG’s full service solution we paid for IT by the hour and uptime and response time suffered. If you need to keep your business and people up and running then TAG is worth every penny.
Dutton Electric Co.
Austin Beaver Co-Owner
Fast, Friendly, Smart and Honest
Solomon Events is a busy, fast paced small business in Seattle. We don’t have time to waste. I rest easy knowing that our team can stay focused and trust that any issues we have will be resolved quickly, regardless of the time of day. The personalized service and truly being interested and understanding our needs is what sets TAG apart. IT is an investment. At some point a business realises that using professionals will be faster, smarter and in the long run more cost effective than “nominating” someone in the office to solve the computer issues.
Ian Gracey Vice President, RMC Powder
Altus Is Local Prompt, and Knowledgeable
The biggest benefit working with The Altus Group is calling someone local when we have an issue.
The Altus Group is right there taking interest in each situation, promptly following up. They respond quickly with knowledgeable IT staff, who are well trained and interested in our success.
Give them a call, you will be glad you did.
Owner, Silverback Marine